Privacy Policy

At HeyKobi, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

📑 Information We Collect

When you visit our store or make a purchase, we may collect the following:

  • Personal details (name, shipping/billing address, email, phone number)

  • Payment details (processed securely via third-party providers, we do not store full credit card information)

  • Order history and preferences

  • Technical data such as IP address, browser type, and cookies

🎯 How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and service-related communications

  • Improve our store and personalize your shopping experience

  • Comply with legal requirements

🔐 Data Protection

  • Your personal data is stored securely and only shared with trusted partners (e.g. payment processors, logistics providers) to fulfill your order.

  • We never sell your personal data to third parties.

  • Payments are encrypted and handled by secure providers such as Shopify Payments, PayPal, or Stripe.

🍪 Cookies

Our store uses cookies to ensure basic functionality, analyze site traffic, and improve your experience. You can manage cookies in your browser settings.

👤 Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you

  • Request corrections or deletion of your data

  • Opt out of marketing communications at any time

To exercise these rights, please contact us at: contact@heykobi.com.

🌍 Data Transfers

As our store is hosted on Shopify, your information may be transferred and stored on servers outside your country, including Canada and the United States. By using our store, you consent to this transfer.

📅 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last revised” date.

📩 Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

HeyKobi
Box 2228, 116 74 Stockholm, Sweden
Email: contact@heykobi.com