At HeyKobi, we aim to deliver your order quickly, safely, and reliably. Below you’ll find details about our shipping and delivery practices.

🌍 Shipping

• We offer free worldwide shipping on all orders.

• Orders are processed within 1–3 business days after payment confirmation.

• Shipping times vary depending on destination:

  • Europe: 5–10 business days

  • North America: 7–14 business days

  • Asia & Oceania: 7–14 business days

  • Rest of the world: 10–20 business days

🚚 Delivery

• All orders are shipped with tracking information provided via email once dispatched.

• Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, local postal services, or unforeseen circumstances beyond our control.

• Title and risk of loss pass to you once the product has been handed over to the carrier.

⚠️ Customs & Duties

• Depending on your location, additional customs duties, VAT, or import taxes may apply. These charges are the responsibility of the customer.

• Customers are advised to check local regulations before placing an order.

❓ Questions

If you have any questions regarding your shipment, please contact us at contact@heykobi.com and include your order number for faster assistance.